• Linda Hines is a 17 year old patient in your dental office. While sitting in the reception area, Linda notices a poster of “MyPlate” on the wall and asks you what it means. How would you explain the concept of the plate?
• Leanne is a energetic cheerleader who attends a local high school. She is very conscious about her appearance, especially her weight. She does not appear malnourished and does not exhibit any oral manifestations of bulimia. She tells you that she tries to “watch” her diet Would you have any suggestions or recommendations for Leanne?
• The label on a bag of “light” potato chips indicates that only 100 calories are included per serving. What is the other importance piece of information that you should know before you eat that bag of potato chips? 

As the business assistant in the office, your job is to organize and maintain the operating systems of the dental practice. During your weekly team meeting, the dentist has expressed concern for the decline in patients being scheduled. Because of this decrease, the revenue of the practice has also decreased.

1. Does this issue concern the clinical or business staff of the practice?

2. How could the decrease in revenue affect the staff?

3. Describe how the following could increase the number of daily patients who are active patients of the practice.

a. Scheduling

b. Recall

c. Broken appointments

d. Quality assurance

4. Describe different methods that may be used to increase the number of new patients in the practice.