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Integration of IS and IT Into Business Strategy Discussion

Business & Finance

Business & Finance

Integration of IS and IT Into Business Strategy Discussion

Description

Due tonight, 8/16 by7pm EST

INTEGRATION OF IS AND IT INTO BUSINESS STRATEGY

IT and business strategy alignment is no longer a desire but a requirement for companies to optimize business value from implementing business information systems. In fact, the success of business information system implementation depends on how well the IT department can enable the line of business for the organization. The IT strategy needs to align with the IT department’s business strategy to determine what technology and processes are necessary to support the business initiatives.

To prepare for this Discussion:

  • Identify a company with which you are familiar (one where you currently or previously worked or one about which you would have sufficient information to address this Discussion) and consider how information systems and information technology factor into the organization’s overall business strategy.
  • In addition, search the Walden Library or the web for at least one example of an organization that has successfully integrated IT/IS into its overall business strategy.

Post your analysis on the effects of IT/IS being aligned to an organization’s business strategy. Specifically, include the following:

  • Analyze your selected organization’s integration of IT/IS from the top down (senior-level leadership down to front-line employees) into its overall business strategy. If your selected organization has a clearly communicated strategy related to IT/IS, please include that in your analysis. Provide examples of this integration as well as examples of any lack of alignment.
  • Describe actual (observed/experienced) or potential consequences of IT not being aligned to an organization’s business strategy.

Respond to 2 peers:

WH: The mission and vision of the organization in review is to be the best community hospital in the country. This framework is the foundation with which the organization makes decisions from the CEO down to the front-line caregiver. The integration of IS and IT is a critical component to the delivery of patient centered care with a focus on patient experience and quality. As healthcare has evolved many organizations have moved away from paper charting to an electronic health record. Approximately five years ago the organization moved to a comprehensive EHR that changed how care and the continuity of that care was delivered from the time a patient enters the system.

IT performance has the ability to increase profits, productivity, and overall organizational performance. Data that is readily available and meaningful supports the work by offering value and creditability to business decisions (Shimel, 2014). The evaluation of IT/IS alignment reveals that there is not a clearly articulated plan that is readily available to senior executives or to the frontline staff. There are yearly competencies around the safety measures and the use of IT, but most employees would tell you they have no idea what business plan if any exists.

Examples of integration include merging the provider practices with the internal IT EHR system. This supports safety and continuity of care. Patients have the ability to sign up within the system and have access to their medical records empowering them to take ownership of their health. During the pandemic we incorporated Zoom as a platform so that meetings could be conducted while protecting the health of the teams.

We have experienced instances with regulatory bodies where there has been lack of data and documentation that readily meet those safety requirements. Upon the implementation of the EHR product one component called the report writer was not purchased which has created a hinderance to obtaining relevant data to support decision making. The role of the CIO is to assure that the appropriate resources or platforms are implemented to align with patient safety and regulatory requirements (Toor, 2017). We have a very small IT department so they must prioritize the work and patient safety and or regulatory compliance documentation updates often take time or additional resources to complete.

CM: In today’s dynamic business landscape, aligning information technology (IT) and information systems (IS) with an organization’s business strategy is no longer just a preference; it is a critical necessity to maximize business value and ensure the success of IT initiatives (Davenport, 1998; Suer, 2015). This alignment is particularly evident in organizations that have effectively integrated IT/IS into their overall business strategy, resulting in improved performance, innovation, and competitiveness (Lampert, 2019; Shimel, 2014; Kitsios & Kamariotou, 2016).

Integration of IT/IS in the Selected Organization (Mid-Sized Ophthalmology Office):

The integration of IT/IS in the selected mid-sized ophthalmology office is observed from top-level leadership to frontline employees. The organization’s business strategy effectively incorporates IT/IS by utilizing NextGen software for streamlined patient management, electronic health records, and efficient billing processes. This alignment ensures that patient data is accessible, secure, and used to provide personalized care. However, a lack of alignment is evident in occasional disruptions in appointment scheduling due to software glitches or inadequate staff training.

Consequences of Misaligned IT/IS:

Failure to align IT/IS with the organization’s business strategy can have significant consequences. In the case of the ophthalmology office, misalignment could result in delayed patient care due to inefficient processes caused by software glitches. This could lead to patient dissatisfaction and decreased operational efficiency, potentially tarnishing the office’s reputation. Moreover, a lack of integration might hinder effective decision-making and innovation, limiting the office’s ability to adopt emerging technologies and stay competitive in the rapidly evolving healthcare landscape (Huang et al., 2013; Elmorshidy, 2013).

In conclusion, integrating IT/IS into an organization’s business strategy is essential for improving performance, innovation, and competitiveness. The case of the mid-sized ophthalmology office underscores the importance of alignment for efficient patient care and overall operational effectiveness. A lack of alignment can result in operational inefficiencies, customer dissatisfaction, and hindered innovation.

Part 2: Due 08/19/23 by 7pm EST

HOW ORGANIZATIONAL CULTURE IMPACTS IT IMPLEMENTATION AND ONGOING MANAGEMENT: PART 1

For this Assignment, you will examine a case study that demonstrates how an organization’s culture can affect the implementation of information technology as well as its ongoing management. This case provides an opportunity to analyze factors that influence the success and failure of information technology implementation in real-world context. You will submit Part 1 of this case analysis report this week and Part 2 in Week 8. As you develop your report, be sure to include specific examples where applicable, as well as relevant citations from the Learning Resources, the Walden Library, and/or other appropriate academic sources.

Submit Part 1 of your case analysis report by presenting and supporting your 3- to 4-page rationale for the following:

Part 1: Information Technology and Business Performance

  • Analyze how information technology affects business performance.
  • Assess the implications and economic impact to the company due to frequent system outages.
  • Analyze the relationship between business and information technology strategy.
  • Analyze the cost of misalignment between information technology and business strategy.

Resources:

Information Technology Business Impact

The information technology department, which was once thought of as just an enabler of business, has become an essential partner of the line of business. Through these resources, you will gain further understanding of how information technology and its people are critical assets for companies who want to achieve their business goals, extend customer services, increase customer satisfaction, and enable new products in vibrant new markets, while drastically reducing business costs.

IT and Business Alignment

Many business leaders might ask if they should develop an IT strategy for their organizations after building a business strategy, but that approach typically reflects an outdated way of thinking. Today, IT is not just an enabler to the business. It inspires new business models and ventures. In these resources, you will explore the importance and challenges of aligning business and IT strategy.

Implementing IT and Business Alignment

IT and business alignment is no longer a desire but a requirement for companies to optimize business value from implementing business information systems. Through these resources, you will examine factors that affect the success of business information system implementation. You will also explore the business drivers for IT and business alignment in multi-business enterprises.

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