I’m working on a writing discussion question and need the explanation and answer to help me learn.

Employees’ attitudes, experiences, feelings, and opinions about the
workplace influence how they perform. All leaders in the organization
need insight into how engagement influences individual performance.
Leaders, supervisors, and HR staff need all of this information to alter
and improve current programs and to address individual issues like
Karla’s failure to recognize her staff. With 15 employees, it’s unlikely
that not one employee in her office is worthy of recognition at the end
of the year. Please select one of the two questions to respond to.

• How can we work with Karla to support her as she evaluates her staff for performance or recognition?
• How does engagement influence employee performance?