Question 1 

In a traditional organizational structure, every employee has one person to whom they report.

Question 1 options:1) True2) False

Question 2 (1 point)

A company’s chain of control determines how many employees report to each manager.

Question 2 options:1) True2) False

Question 3 (1 point)

Wide spans of control allow managers to be much more hands-on with employees.

Question 3 options:1) True2) False

Question 4 (1 point)

Organic organizations are efficient, rigid, predictable, and standardized organizations that thrive in stable environments.

Question 4 options:1) True2) False

Question 5 (1 point)

Organic organizations encourage lateral communication.

Question 5 options:1) True2) False

Question 6 (1 point)

Organizations that do not proactively develop designs may be forced to change their structure to become more effective.

Question 6 options:1) True2) False

Question 7 (1 point)

Companies that focus on a differentiation strategy are more likely to take a mechanistic approach to organizational design.

Question 7 options:1) True2) False

Question 8 (1 point)

Matrix structures try to take advantage of two types of structure at the same time.

Question 8 options:1) True2) False

Question 9 (1 point)

Although matrix structures have been around since the 1960s, the number of organizations using them has declined because organizations prefer to work in groups rather than in teams.

Question 9 options:1) True2) False

Question 10 (1 point)

Many layoff survivors experience a great deal of guilt and remorse following a layoff.

Question 10 options:1) True2) False

Question 11 (1 point)

_____ formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company.

Question 11 options:

1) 

The span of control

2) 

Formalization

3) 

Centralization

4) 

An organizational structure

5) 

The chain of command

Question 12 (1 point)

Which element of the organizational structure signifies formal authority relationships?

Question 12 options:

1) 

Chain of command

2) 

Formalization

3) 

Centralization

4) 

Work specialization

5) 

Span of control

Question 13 (1 point)

When you graph the relationship between performance and span of control, the resulting diagram shows ______.

Question 13 options:

1) 

an “arch” shape

2) 

a “U” shape

3) 

a straight horizontal line

4) 

a straight vertical line

5) 

a diagonal line sloping up to the right

Question 14 (1 point)

Current research suggests that:

Question 14 options:

1) 

the narrower the span of control, the more productive employees become.

2) 

a moderate span of control is best for an organization’s productivity.

3) 

spans of control in organizations have decreased significantly in recent years.

4) 

a wide span of control requires organizations to hire many managers.

5) 

a wide span of control is especially important if the manager has substantially more skill or expertise than the subordinates.

Question 15 (1 point)

_____ reflects where decisions are formally made in organizations.

Question 15 options:

1) 

The chain of command

2) 

Formalization

3) 

Centralization

4) 

Work specialization

5) 

The span of control

Question 16 (1 point)

Ross and Tony, father and son, opened a large boutique named Tradus in Chicago. Being the owners of the business concern, they decide about the important matters. All the rest of the decisions like product, finance, marketing, and personnel are carried out by the department heads, who have to act according to Ross’s and Tony’s instructions and orders. Which of the following is true about Tradus?

Question 16 options:

1) 

It has a very tall organizational structure.

2) 

It has a centralized system of decision making.

3) 

It has a matrix organizational structure.

4) 

The degree of formalization is very low in the organization.

5) 

It has a narrow span of control.

Question 17 (1 point)

Which of the following refers to the degree to which rules and procedures are used to standardize behaviors and decisions in an organization?

Question 17 options:

1) 

Chain of command

2) 

Formalization

3) 

Centralization

4) 

Work specialization

5) 

Span of control

Question 18 (1 point)

Which of the following is one of the biggest factors of an environment’s effect on structure that allows organizations to focus on efficiency?

Question 18 options:

1) 

Whether the outside environment is stable or dynamic

2) 

Whether the external culture clashes with intrinsic values

3) 

Whether the internal environment is stable or dynamic

4) 

Whether the competitor’s structure matches industry needs

5) 

Whether the suppliers’ cultures match the company’s

Question 19 (1 point)

What is the primary reason for simple structures being perhaps the most common form of organizational design?

Question 19 options:

1) 

There are more small organizations than large ones.

2) 

Employees can come and go with no major ripple effects on the organization.

3) 

Changes in specialization lead to less confusion about how exactly employees are supposed to do their jobs.

4) 

Employees feel less emotionally attached to the firm.

5) 

Approval for decisions need not be authorized at every step of the hierarchy.

Question 20 (1 point)

A _____ structure makes perfect sense for a small organization because employees can come and go with no major ripple effects on the organization.

Question 20 options:

1) 

bureaucratic

2) 

matrix

3) 

multi-divisional

4) 

simple

5) 

geo-demographic

Question 21 (1 point)

A bureaucratic structure is an organizational form that exhibits many of the facets of the _____ organization.

Question 21 options:

1) 

simple

2) 

global

3) 

adaptive

4) 

organic

5) 

mechanistic

Question 22 (1 point)

The most basic bureaucratic structure is the _____ structure.

Question 22 options:

1) 

client-based

2) 

matrix

3) 

organic

4) 

functional

5) 

simple

Question 23 (1 point)

Which of the following structures generally develop from companies with functional structures whose interests and goals become too diverse for that structure to handle?

Question 23 options:

1) 

Mechanistic

2) 

Global

3) 

Multi-divisional

4) 

Matrix

5) 

Organic

Question 24 (1 point)

A large company recently adopted a structure in order to give its top managers more responsibility and flexibility. The company is now structured around four customer groupings: consumers, corporations, small and mid-sized businesses, and government and educational buyers. Which of the following organizational structures has this company created?

Question 24 options:

1) 

Client-based

2) 

Product

3) 

Geographic

4) 

Functional

5) 

Simple

Question 25 (1 point)

More complex forms of organizational design that try to take advantage of two types of structures at the same time are called _____ structures.

Question 25 options:

1) 

simple

2) 

functional

3) 

client-based

4) 

product

5) 

matrix

Question 26 (1 point)

The matrix structure gives each employee _____ chain(s) of command.

Question 26 options:

1) 

team-based

2) 

mechanistic

3) 

at least two

4) 

infinite

5) 

organic

Question 27 (1 point)

According to research, restructuring has _____ effect on task performance.

Question 27 options:

1) 

a strong positive

2) 

a small negative

3) 

no

4) 

a strong negative

5) 

a moderate positive

Question 28 (1 point)

Which of the following is the main reason behind many organizations flattening their organizations?

Question 28 options:

1) 

It improves employee morale.

2) 

It provides more rewards for fewer employees.

3) 

It is used to reduce costs and show investors that the company is profitable.

4) 

It creates a government subsidy qualification.

5) 

It increases employee performance.

Question 29 (1 point)

Which of the following actions is necessary when a company is hiring and firing at the same time?

Question 29 options:

1) 

Having honest and frequent communication with layoff survivors.

2) 

Providing more money to layoff survivors.

3) 

Providing more salaries to layoff survivors.

4) 

Providing higher salaries to new employees.

5) 

Providing better jobs for new employees.

Question 30 (1 point)

Tom is the project manager of the Organizational Development team at Extreme Rugs. Tom’s team has been assigned the task of studying and evaluating Extreme Rugs’ organizational structure. Tom divided the tasks among the team members to collect preliminary information on different elements of Extreme Rugs’ structure. Jeremy was asked to collect information on the degree to which tasks are divided into separate jobs. Joy was asked to collect information on formal authority relationships. Alice started looking into how many employees each manager has responsibility for, and Kathy was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Extreme Rugs. Tom himself decided to collect information and evidence on where exactly decisions are formally made at Extreme Rugs. The team decided to meet with information in two weeks.
Alice is looking into information on which element of organizational structure?

Question 30 options:

1) 

Chain of command

2) 

Formalization

3) 

Centralization

4) 

Work specialization

5) 

Span of control