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BA 544 UIU Job Satisfaction and Work Values Questions

Business Finance, Upper Iowa University

Business Finance, Upper Iowa University

BA 544 UIU Job Satisfaction and Work Values Questions

Description

Question 1

Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

Question 1 options:

Question 2

Values are those things that people consciously or subconsciously want to seek or attain.

Question 2 options:

Question 3

The value-percept theory utilizes three critical psychological states to measure job satisfaction.

Question 3 options:

Question 4

The elements in employees’ relationships with their supervisors that affect levels of job satisfaction are much different from the elements in employees’ relationships with their coworkers that affect job satisfaction.

Question 4 options:

Question 5

The value-percept theory suggests that people evaluate job satisfaction according to specific “facets” of the job.

Question 5 options:

Question 6

Supervision satisfaction reflects employees’ feelings about their coworkers and their bosses.

Question 6 options:

Question 7

Moods can be characterized in two ways: occupancy and engagement.

Question 7 options:

Question 8

According to the affective events theory, affective reactions can influence work attitudes and behaviors.

Question 8 options:

Question 9

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Question 9 options:

Question 10

The developers of the Job Descriptive Index (JDI) survey recommend that surveys in the organization should not be anonymous so that managers can identify which employees are not satisfied and address their specific needs.

Question 10 options:

Question 11

_____ is a positive emotional state resulting from the appraisal of one’s job or job experiences.

Question 11 options:

1)

Job development

2)

Organizational endurance

3)

Organizational performance

4)

Job satisfaction

5)

Organizational growth

Question 12

Values are defined as:

Question 12 options:

1)

those things that people consciously or subconsciously want to seek or attain.

2)

pleasurable emotional states resulting from the appraisal of one’s job or job experiences.

3)

a set of shared attitudes, values, goals, and practices that characterizes an institution, organization, or group.

4)

processes that elicit, control, and sustain certain behaviors.

5)

the particular combination of emotional, attitudinal, and behavioral response patterns of an individual.

Question 13

Having prestige, power over others, and fame are examples of work values related to _____.

Question 13 options:

1)

altruism

2)

pay

3)

status

4)

promotion

5)

supervision

Question 14

Alice, a cartoonist, has been an overachiever throughout her career. She enjoys the intellectual stimulation and independence she has at work. She feels her work allows her to use her creativity and artistic skills to its full potential. Which of the following work value categories is important to Alice?

Question 14 options:

1)

Status

2)

Work itself

3)

Coworkers

4)

Altruism

5)

Supervision

Question 15

Linda is well established as a financial analyst at the American Bank. She has several significant financial responsibilities concerning her family and recently applied for a housing loan. Which of the following work value categories would likely be important to her?

Question 15 options:

1)

Altruism

2)

Pay

3)

Status

4)

Achievement

5)

Environment

Question 16

George is a car wash employee whose job consists of directing customers into the automated car wash. Which of the following statements is true about George’s job?

Question 16 options:

1)

It has high moral significance.

2)

It has low variety.

3)

It has low stability.

4)

It has high utilization of ability.

5)

It has high identity.

Question 17

Ann works at Creative Links International. Her job requires her to spend eight hours a day entering the employees’ salary information on Excel spreadsheets. Ann’s job is characterized by:

Question 17 options:

1)

high autonomy.

2)

high variety.

3)

high identity.

4)

high significance.

5)

low variety.

Question 18

Joe was recently hired at Creative Ideas, an advertising firm. Part of his training involves moving through all of the departments and learning what each one does. Every day is something new for him and requires him to use different skills and knowledge. He truly enjoys the challenge of facing something new every workday. Joe’s job is characterized by:

Question 18 options:

1)

low autonomy.

2)

high variety.

3)

high identity.

4)

high status and power.

5)

low utilization of ability.

Question 19

According to job characteristics theory, if employees lack _____, more variety and autonomy should not increase their satisfaction very much.

Question 19 options:

1)

the need for power

2)

altruism

3)

agreeableness

4)

growth need strength

5)

creativity

Question 20

When the duties and responsibilities associated with a job are expanded to provide more variety, identity, and autonomy, it is termed as:

Question 20 options:

1)

vertical integration.

2)

job enrichment.

3)

onboarding.

4)

job coaching.

5)

job crafting.

Question 21

Moods can be categorized by:

Question 21 options:

1)

feelings and schemas.

2)

classical conditioning and operant conditioning.

3)

cognition and affect.

4)

pleasantness and activation.

5)

emotions and cognition.

Question 22

Evan, Patrick, and Jamie have just finished their team’s project and are waiting for their supervisor’s feedback. Jamie had ensured that the project was completed on time and met all the requirements. She received good feedback on the part she worked on. She is elated and enthusiastic about her future projects.. According to Figure 4-6, Different Kinds of Moods, her mood would be labeled as:

Question 22 options:

1)

intense negative.

2)

intense deactivated.

3)

unpleasant deactivated.

4)

intense positive.

5)

pleasant deactivated.

Question 23

Which type of emotion best explains a distressing condition that has changed for the better?

Question 23 options:

1)

Pride

2)

Hope

3)

Relief

4)

Compassion

5)

Love

Question 24

Which type of emotion can be best explained as “facing an immediate and concrete danger”?

Question 24 options:

1)

Anger

2)

Anxiety

3)

Fear

4)

Disgust

5)

Envy

Question 25

Which of the following is true regarding emotions?

Question 25 options:

1)

Failing to live up to your ideal self is termed as guilt, a negative emotion.

2)

Emotions are directed at someone or some circumstance.

3)

Enhancement of identity by taking credit for achievement is a negative emotion.

4)

Revulsion aroused by something offensive is shame.

5)

Being moved by another’s situation is a negative emotion.

Question 26

Job satisfaction has a _____ correlation with counterproductive behavior.

Question 26 options:

1)

moderate negative

2)

strong negative

3)

moderate positive

4)

weak positive

5)

strong positive

Question 27

Research shows that job satisfaction has _____ correlation with normative commitment.

Question 27 options:

1)

moderate weak

2)

moderate

3)

strong positive

4)

weak positive

5)

weak negative

Question 28

A person with high job satisfaction will tend to have _____ life satisfaction.

Question 28 options:

1)

weak

2)

high

3)

moderate

4)

high negative

5)

low positive

Question 29

_____ can provide a “snapshot” of how satisfied the workforce is and, if repeated over time, reveal trends in satisfaction levels.

Question 29 options:

1)

Focus groups

2)

Structured interviews

3)

Attitude surveys

4)

Focus groups followed by interviews

5)

Unstructured interviews

Question 30

The JDI includes a companion survey, the JIG scale that assesses:

Question 30 options:

1)

altruism.

2)

job significance.

3)

overall job satisfaction.

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