Please read the Stress and Conflict Scenario. Based on this scenario, please answer the following questions:
- How will you address each area and improve understanding, collaboration, motivation, and positive attitude?
- How does emotional intelligence play a role in encouraging the staff to cooperate and to be willing to make behavior changes?
- What behavior theory will you research to develop your thoughts when you speak to each staff member?
- How important is decreasing overall conflict in the workplace?
- How can you develop a win-win approach?