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Logistic Engineering

Logistic Engineering

2- What controls, of the the types discussed in this chapter, might have been used by Red Spot Markets to reduce or eliminate the problem discussed in the case?

Alqahtani, Abdulhakim

Pilferage refers to an employees act of stealing or removing goods at the time of warehousing or transportation In the given case, Mr B was misusing his position and was promoting pilferage by intentionally damaging the products and using them to provide workers lunch.

Managing and controlling pilferage is a difficult act for a manager Some of the strategies that a logistic manager can use to reduce pilferage are as follows: Strict employee verification At the time of hinng, a manager should be cautious and should go for employee’s verification process. Therefore, managers should check for individual backgrounds such as credit, aicohol, past criminal and theft records and drugs problems. This will help a manager to understand the psychology of an individual and might give an idea about an employee who might pilter. Zero tolerance policy: Manager should followazero tolerance policy thereby should eliminate employees who are involved in pirterage activities. .Goods moving system: Chances of then and pilferage increases when goods wait in warehouses, in terminals or on pallets Therefore, goods should be kept on moving. Lock the gate and forklift: Forklift should be locked at night so that goods can’t be moved or accessed Enable seals and electronic tags Goods should be sealed and electronic tags should be enabled on them This will help a manager to detect and track the pilferage or theft whenever the goods are reopened.

Some of the act the can be used by the manager Fare as follows: Mr F should use Zero tolerance policy and should suspend Mr B for promoting and carrying pilferage. At the time of hiring, Mr. should go for employees verification procedure. Mr F should follow high-security policy by establishing seals and electronic tags on the goods.

Carrillo, Michael

Closer controls on worker productivity and on pilferage would have helped.

Neita, Jonathan

1) Strict employee verification when hiring. Background checks on each individual minimizes the risk of hiring someone who cannot be considered trustworthy and/or competent.

2) Zero tolerance for any employee caught violating policies of the company.

3) Proper security protocol such as locking gates at night to prevent access. This could include the use of seals to prevent theft and make it easy to identify items that have been tampered with.

Vivo, Braulio

4- What longer-range steps should Fosdick take to improve the Providence distribution center?

Alqahtani, Abdulhakim

Fosdick can improve the productivity of the distribution center by consulting with Easter about ways to manage Bigelow. They should either bind him in a stronger performance contract or just lay him off Bigelows innuence over the employees should be reduced by creating a performance based on the payment system and employing new workers with shifting duty, They should also encourage building several unions with new employee leaders for breaking of the hold of Bigelow over employees.

Carrillo, Michael

Fosdick should first counsel with Easter to decide if the organization will keep or dump Bigelow. Bigelow seems to hold the way to the warhorse workforces profitability and few plans to builds yield will prevail without his approval . Fosdick and Easter may likewise endeavor to fuse efficiency measures into the dispersion focuses next work contract .

Neita, Jonathan

1) Reduce Bigelow’s influence over employees.

2) Employ new workers with shifting duties.

3) Encourage the formation of unions to protest against the control of Bigelow.

Vivo, Braulio

6- Assume that Fosdick decides that the practice of free lunches from the opened cases of goods must be stopped. Develop and present the arguments he should give in a meeting with the union shop steward.

Alqahtani, Abdulhakim

Fosdick states that the free lunch practice is unacceptable to the firm as tis a form of stealing. He might even use the behavioral sections in the union contract for emphasizing on the matter He could inform the employees that this pilferage has resulted in high costs of the firm and it needs to be stopped as continuation of this would ultimately lead to permanent shut down of the facility.

Carrillo, Michael

he may state that the training is a type of taking and unmistakably unsatisfactory to the organization . in the event that there are conduct statements in the union contract ,fosdick may summon them. he could accentuate that the pilferage has made provision a high cost distribution center and if these high cost are not enhanced inside a specific time span.

Neita, Jonathan

He may argue that free lunches should stop as they are a form of stealing.

Inform employees that the actions (pilferage) of some has cost the company significantly.

Argue that continuation of pilferage would result in loss of jobs and ultimately shutting down of the company.

Vivo, Braulio

7- (This is a continuation of Question 6.) Assume, instead, that you are the union shop steward. Develop and present your argument that the free lunches represent a long-standing employee benefit enjoyed by the distribution center’s employees and that management’s attempt to stop them is a breach of an unwritten contract and will be resisted.

Alqahtani, Abdulhakim

The union shop steward can present the argument to management that they had knowledge about the pilferage for an extensive period and have implicitly accepted it by not taking any action against it This practice is not different from the activities of the management personnel who use the resources of the firm, such as car for personal use.

Carrillo, Michael

Neita, Jonathan

Argue that by not addressing pilferage for an extended period of time the company has effectively accepted it. This is no different than using company resources for personal use.

Vivo, Braulio

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